Unable to login to powerchute web interface (2024)

');}var cardWrapper = $('.hover-card-container');var error = false;var thisUserID = '';var cardTimer;allHoverCardTriggers.live({mouseenter: function() {var thisEl = $(this);cardTimer = setTimeout(function(){var docWidth = $(document).width();var rightSide = false;//return user idvar userLink = thisEl.attr('href'); if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){var userLink = document.location.href;} else if(thisEl.attr('href')=='#'){return false;}else if(thisEl.attr('href')=='#'|| thisEl.closest('.user-navigation-settings-dropdown-link').length > 0){return false;}var thisLen = (userLink).split('/');thisUserID = (thisLen)[thisLen.length-1];var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper);var thisElLeftOffset = Math.round(thisEl.offset().left+(thisEl.width()));var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)-94);if((thisElLeftOffset+325)>=docWidth){//hover card is too far to the right of the screenvar thisElLeftOffset = Math.round(thisEl.offset().left-325);rightSide = true;}if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){$('.profileCard',cardWrapper).hide();rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow');thisCard.delay(500).css({'top':thisElTopOffset,'left':thisElLeftOffset}).stop().show();} else {var ajaxReturn = '';//just in casethisCard.remove();//hover card wrapper markupvar rightArrowClass = rightSide?'rightArrow':'';var profileCardHtml = '';$.when(//get the background$.ajax({type: 'GET',url: userApiUrl+thisUserID,dataType: 'html',success: function(data) {$('.profileCard',cardWrapper).hide();ajaxReturn = data;}, beforeSend: function (xhr) { xhr.setRequestHeader("X-Robots-Tag", "noindex"); }})).done(function(){cardWrapper.append(profileCardHtml);$('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn);if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){$('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove();}}).fail(function(){//uh oh - bail out!$('.profileCard',cardWrapper).hide();});}},400);}, mouseleave: function() {clearTimeout(cardTimer);if($('.profileCard[data-user='+thisUserID+']',cardWrapper).length){$('.profileCard[data-user='+thisUserID+']',cardWrapper).delay(500).fadeOut('fast');}}}); //Follow $(document).on('click',"#follow-featured-user",function(){var followVal = $(this).text().trim(); var userID = $(this).find('a').attr('data-id'); var This = $(this);$.ajax({url: '/plugins/custom/schneider/schneider/grz-featured-user-ep?tid=-8993958400511222622',type: 'POST',dataType: 'json',data: {"id":userID,"currentUser":'-1',"val":followVal},async: false,success: function(data) { if(followVal === 'Unfollow'){ $(This).find('a').html('Follow'); }else{ $(This).find('a').html('Unfollow'); } }, beforeSend: function (xhr) { xhr.setRequestHeader("X-Robots-Tag", "noindex"); }}); }); }}window.common = common;$(document).ready(function() {common.profileCard();});})(LITHIUM.jQuery); (function($) { var user_type = "anonymous"; var page_name = "others"; $(document).ready(function(){ if( user_type=="anonymous"){ $(".lia-button-image-kudos-not-kudoed").append(''); $(document).on("click", ".subscribe-btn", function(e){ console.log("testing only") e.preventDefault() localStorage.setItem('subscribeButton', '0'); var registerLink='', loginLink=''; registerLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_registration_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-Data-Center-Enterprise%2FUnable-to-login-to-powerchute-web-interface%2Ftd-p%2F353469%3Fsubscribe'; loginLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-Data-Center-Enterprise%2FUnable-to-login-to-powerchute-web-interface%2Ftd-p%2F353469%3Fsubscribe'; $(".repyLoginIntercept .main-header .container-inner span").text("Subscribing is a smart move!") $(".repyLoginIntercept .main-header .container-inner div").text("You can subscribe to this forum after you log in or create your free account.") $($('.repyLoginIntercept .main-header span')[0]).addClass('closeIconHolder icon-close') $(".repyLoginIntercept .main-content .container-inner .popup-service-icon").show(); $(".repyLoginIntercept .main-content .container-inner .popup-service-text p").html("Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.") $(".repyLoginIntercept .main-content .container-inner .popup-service-login").removeClass('intercept') $(".repyLoginIntercept .main-content .container-inner .popup-service-login").html("

Register today for FREE

Register Now

Already have an account?Login

") $(".repyLoginIntercept").fadeIn(); }); var link='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-Data-Center-Enterprise%2FUnable-to-login-to-powerchute-web-interface%2Ftd-p%2F353469'; $(".lia-component-message-view-widget-quick-reply-button .lia-button-secondary,.kudoButtonWrapper").attr('href',link); } $(document).on("click",".closeIconHolder,.closeModal", function(){ $(".repyLoginIntercept").fadeOut(); }) if(page_name=="focusEditPages"){ $('.lia-form-subject-input').focus(); $('#token-input-lia-products').prop('disabled',true); $('#token-input-lia-products').addClass('disabled-input'); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').addClass('focus-remove'); } else if (page_name=="focusReplyPages"){ tinyMCE.get("tinyMceEditor").focus(); $('#token-input-lia-products').prop('disabled',true); $('#token-input-lia-products').addClass('disabled-input'); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').addClass('focus-remove'); } $('.lia-token-input-list.lia-products-field-token-list').click(function(){ $('#token-input-lia-products').prop('disabled',false); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').removeClass('focus-remove'); }); }); })(LITHIUM.jQuery); (function($) { $(document).ready(function(){ var wordsToAvoidTranslations=["Exchange","Ecostruxure IT","EcoStruxure IT","ecostruxure IT","EcoStruxure","Ecostruxure","ecoStruxure","ecostruxure","exchange","SEE Electrical Building+"]; $.each(wordsToAvoidTranslations,function(index,value){ $(".lia-search-filter-bread-crumb-link:contains("+value+"),.subscription a:contains("+value+"), .subscription .subscription-thread a:contains("+value+"),.board-info a:contains("+value+"),.lia-breadcrumb-node a:contains("+value+"),.lia-breadcrumb-node span:contains("+value+"),.message-subject-board a:contains("+value+"),.lia-component-forums-widget-community-node-tree-item:contains("+value+"),.lia-message-board-link:contains("+value+"),.label a:contains("+value+"),.lia-node-metadata:contains("+value+"),.lia-common-dropdown-toggle-link:contains("+value+"),.lia-user-rank span a:contains("+value+"),.label-link:contains("+value+"),span.label:contains("+value+"),.lia-component-common-widget-page-title span:contains("+value+"),.lia-node-search-results-block .lia-node-board-count:contains("+value+")").each(function(){var a=$(this).text().replace(value,''+value+'');$(this).html(a)}); }); $( ".lia-user-name-link,.authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar,.customUsersOnline a, #authors a,.author-name,.lia-form-recipient-scopes-entry .lia-token-input-list, .lia-product-card-title,.lia-product-card-manufacturer,.lia-product-title,.lia-product-manufacturer ,.lia-products-top-associated-container,.lia-users-profile-card-login,.lia-quilt-row-profile-card" ).attr( 'translate','no' ); }); $(document).on('click','.language-option',function(){ $( ".lia-user-name-link,.authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar,.customUsersOnline a, #authors a,.author-name,.lia-form-recipient-scopes-entry .lia-token-input-list, .lia-product-card-title,.lia-product-card-manufacturer,.lia-product-title,.lia-product-manufacturer" ).attr( 'translate','no' ); }); })(LITHIUM.jQuery); (function($) { const queryString = window.location.search; if(queryString.includes('GDN') || queryString.includes('electrical_engineering_portal')){ }else{ loginLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-Data-Center-Enterprise%2FUnable-to-login-to-powerchute-web-interface%2Ftd-p%2F353469%3FhiddenContent'; var referer = document.referrer; const url = referer? new URL(document.referrer) : ''; const arr =['www.google.com','www.bing.com','duckduckgo.com','in.search.yahoo.com','www.qwant.com','www.ecosia.org','search.brave.com','www.startpage.com','yandex.com','www.baidu.com','presearch.com','www.mobilesearchers.com','']; $(document).on('click','.closeIconHolder.guestInteraction',function() { const item = { value: 1, expiry: new Date().getTime() + 86400000, } localStorage.setItem('urlcounts', JSON.stringify(item)); window.dataLayer.push({ "event": "communityInteraction", "interactionCategory": "login", "interactionType": "ContinueAsGuest" }) }); function getWithExpiry(key) { const itemStr = localStorage.getItem(key) if (!itemStr) { return null } const item = JSON.parse(itemStr) const now = new Date() if (now.getTime() > item.expiry) { localStorage.removeItem(key) return null } return item.value } let isIncludedInArr = arr.includes(url.host); let isReferrerIncluded = arr.includes(referer); let urlCountsExpired = getWithExpiry("urlcounts") === null; let isReferEmail = document.URL.includes('referrer=email'); function showPopup(message, text, loginLink, includeGuestContent) { let loginText = isReferEmail ? "Login" : "LOGIN / Register"; let tooltipHtml = isReferEmail ? "" : ""; $(".repyLoginIntercept .main-header .container-inner span").text(message); $(".repyLoginIntercept .main-header .container-inner div").text(""); $(".repyLoginIntercept .main-content .container-inner .popup-service-icon").hide(); if(isReferEmail){ $(".repyLoginIntercept .main-content .container-inner .popup-service-text").removeClass("popup-service-text").addClass("referEmailtext"); $(".repyLoginIntercept .main-content .container-inner .referEmailtext p").html(text); }else{ $(".repyLoginIntercept .main-content .container-inner .popup-service-text p").html(text); } $(".repyLoginIntercept .main-header .icon-close").removeClass(); $(".repyLoginIntercept .main-content .container-inner .popup-service-login").html("

"+loginText+"

" + tooltipHtml + (includeGuestContent ? "

OR

Continue as a guest

" : "")); $(".repyLoginIntercept").fadeIn(); } if ((isIncludedInArr && urlCountsExpired) || (isReferrerIncluded && urlCountsExpired)) { showPopup("Welcome to Schneider Electric Community.", "You have two options to continue your visit.", loginLink, true); } if (isReferEmail) { console.log("khorosEmailNotify", "https://community.se.com/t5/APC-UPS-Data-Center-Enterprise/Unable-to-login-to-powerchute-web-interface/td-p/353469") loginLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-Data-Center-Enterprise%2FUnable-to-login-to-powerchute-web-interface%2Ftd-p%2F353469'; loginLink = loginLink.includes('?referrer=email') || loginLink.includes('%3Freferrer=email') || loginLink.includes('%3Freferrer%3Demail') ? loginLink : loginLink + '?referrer=email'; showPopup("Welcome to Schneider Electric Community.", "Welcome back!
Since you already have a Schneider Electric account and you are registered in Schneider Electric Community, we kindly request that you sign in so to enable the complete set of features available, such as posting, sharing, subscribing, private messaging and more.", loginLink, false); // Interceptor Shown window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "emailReferrerInterceptor" }); // Login clicked: Sending two events $(".referEmail").live("click", function() { window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "emailReferrerLogin" }); window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "interceptorLogin" }); }); } if($('.popup-service-login').children().hasClass('tooltip')){ $(".popup-service-login").addClass("intercept"); } } })(LITHIUM.jQuery); (function($) { sessionStorage.removeItem("se.exchange.user"); })(LITHIUM.jQuery);LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.se.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/datacenter-forum/thread-id/43512","ajaxErrorEventName":"LITHIUM:ajaxError","token":"UIIhpv2Lv9lwVfzP6IPwZiK_paj7qLUCdu3h5pbOi2c."});LITHIUM.Auth.API_URL = "/t5/util/authcheckpage";LITHIUM.Auth.LOGIN_URL_TMPL = "/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2FREPLACE_TEXT";LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive";LITHIUM.Auth.KEEP_ALIVE_TIME = 300000;LITHIUM.Auth.CHECK_SESSION_TOKEN = 'p9Iqnz60qDuols_GYwRADytNNfp_26Mo8qif5ePVnUw.';LITHIUM.AjaxSupport.useTickets = false;LITHIUM.Cache.CustomEvent.set([{"elementId":"link_12","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":1733,"selectedLabel":"ups management devices & powerchute software","title":"UPS Management Devices & PowerChute Software"}}]);LITHIUM.Form.focusFieldByRules([{"id":"tinyMceEditor_754ebd92eacbe5","priority":"optional"},{"id":"parentMessageRef_754ebd92eacbe5","priority":"optional"},{"id":"containerId_754ebd92eacbe5","priority":"optional"},{"id":"mediaSnippetUrl_754ebd92eacbe5","priority":"optional"},{"id":"products_754ebd92eacbe5","priority":"optional"}]);LITHIUM.Loader.runJsAttached();// -->