PowerChute Serial Shutdown v1.2 issues (2024)

FAQs

What is PowerChute network shutdown? ›

In an Advanced UPS configuration, a single instance of PowerChute Network Shutdown can monitor multiple UPS setups and initiate graceful shutdown of equipment based on different redundancy levels. Each setup can be a single UPS or a UPS group.

Be sure that the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. Check the utility power supply to the UPS by plugging in a table lamp.

The UPS will reset itself after a power outage. At this point there will be beeping and the UPS will be in bypass mode. o Go to the back and flip the switch to “Utility” o On the front of the UPS hold the OFF button for a second until it beeps.

PowerChute Business Edition has been replaced

Ensure your small and medium business is protected and be prepared for unexpected power disturbances with PowerChute Serial Shutdown, compatible with Smart-UPS. PowerChute Business Edition has been discontinued since the end of April 2024.

PowerChute Personal Edition is now being directly replaced by PowerChute Serial Shutdown. Keep your critical home and home office devices connected. Protect your personal and professional data and prolong your high-end PC's life expectancy with PowerChute Serial Shutdown, compatible with Back-UPS models.

A tell-tell sign that a UPS battery is about to fail is the existence of a sharp beeping sound coming from the UPS or amber caution lights or symbols displaying on the unit's digital display. If either of these exist, testing should be done immediately and if appropriate, the batteries replaced.

There are five major reasons why your UPS is not working properly, or you may be experiencing UPS failure. Battery failure, capacitor issues, fan breakdowns, ageing power supplies, or connection failure can all cause issues.

To reset the network interface of an SMT, SMTL, SMX, or SRTL model UPS on the display interface, hold the UP and DOWN buttons simultaneously for 10 seconds. The display flashes to indicate that the network interface has restarted.

Go to Configure Events. Select UPS On Battery and click Shutdown. Click Enable Shutdown. Enter the desired amount of time you would like the UPS to run on battery prior to PowerChute starting the shutdown process and then click Apply.

UPS Bypass mode is when you switch the circuit from going through the UPS to going around or bypassing it. A manual bypass switch is used to remove the UPS system from the circuit for servicing or maintenance or if it is no longer working correctly.

How do I restart APC UPS? ›

Be sure the line cord is connected. Be sure each circuit breaker is in the On position, or replace the fuse if needed. If this occurs repeatedly, contact an authorized service provider. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred.

Those are circuit breakers. If one of the circuits were to be tripped, that button would be sticking out significantly farther than normal and would need to be pushed back in to reset the circuit.

APC PowerChute™ is a UPS management software enabling graceful system shutdowns and providing energy management capabilities.

Resolution: The administrator authentication phrase used by PowerChute Network Shutdown (PCNS) should be the same as that used in the NMC. The default used by the NMC is admin user phrase forAP9617, AP9618, AP9619, and AP9630, AP9631, AP9635 that are running firmware version 6.7 and below.

To run an updated version of PowerChute power off the current PowerChute VM, and install the latest version of the PowerChute Virtual Appliance. The latest version will contain updated security and an updated version of Linux. We do not support upgrading the version of PowerChute running on the PowerChute VM.